Shipping Policy
Shipping Costs Within Canada
| Shipping Options | Price |
|---|---|
| 4-10 Day Shipping | FREE |
| 2-4 Day Shipping | Based on total order weight |
| 1-2 Day Shipping | Based on total order weight |
Shipping Costs To The US
| Shipping Options | Cost |
|---|---|
| Free Shipping (Orders over $100) | FREE |
| 1 Business Day | Based on total order weight |
| 2-6 Business Days | Based on total order weight |
International Orders
| Shipping Options | Regular Shipping |
|---|---|
| International Shipping | Based on total order weight |
*packages being shipped outside of Canada may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.
Custom Products
- The processing time for custom products is significantly longer than our ready to ship products. Processing time for custom orders varies, but they typically get shipped out between 2-4 weeks after purchase
- This category includes all design your own products, mail in customizations, repairs, and custom orders.
Order Processing
- We process most orders within 3-5 business days, excluding weekends and holidays. Pre-ordered items are processed within 3-5 business days of arrival in stock.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at nerdishgamescanada@gmail.com. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.